The business ... part 6: The operational plan

Miscellaneous SenorBotches August 8, 2016 0 2
A private company is often a conscious choice for the realization of a dream. How can a business plan to help you make that dream come true? All information found in this series of articles. In this section we discuss the operational plan. Here you make a list of all the conditions, procedures and processes required for good business.

Operational plan

It will explain the daily operations of your business, location, equipment, people, processes and the environment.


How and where to produce your products or services?
Describe the methods used in:
  • Production and costs
  • Quality control
  • Customer service
  • Inventory Management
  • Product development
  • Location

What criteria must a place for you to meet? Describe the type of location that you are going to use.
Physical requirements:
  • Space
  • Type of building
  • Division
  • Internet Services
  • Data storage
  • Energy and the like

  • Is it important that your location is easily accessible for carriers or suppliers?
  • Is it necessary that one can easily walk in?
  • What are your requirements regarding parking and close proximity to motorways, airports, railway terminals and ports?
  • Take a drawing or map of the proposed facilities if that is of interest ?? such as, for example, at a factory may be the case.
  • Build? Most new businesses can better stabbing any money in the construction of their buildings, but if you are planning to build self-construction costs and specifications will form a major part of your operational plan.
  • Cost: your window fixed operating costs, including rent, but also including maintenance, energy, insurance, and initial renovation costs to adapt the space to meet your needs. These costs will be part of your financial plan.
  • What are your opening and / or office?
The accessibility via Internet and telephone plays a key role in the accessibility of your business.

Legal and regulatory frameworks

Describe the following aspects:
  • License and contract requirements
  • Licensing
  • Health, safety and environmental regulations
  • Special laws and regulations for your industry or profession
  • Requirements on the basis of zoning and building regulations
  • Cover insurance
  • Trademarks, copyrights or patents


Chances are you will soon, or perhaps right at the start, to adopt staff. Since personnel costs are often the largest expense of a company, it is essential to bring these aspects thoroughly identified.
Therefore pay careful attention to the following issues:
  • Number of employees
  • Kind of work
  • Where and how to find the right people?
  • Quality of current employees
  • Salary structure
  • Training methods and requirements
  • Who does what?
  • Have you prepared work schedules and written procedures?
  • Have you formulated job descriptions for employees? If not, take the time now to write some there. They promote internal communication with employees highly.
  • Are you planning for certain features in addition to its own employees also contract external parties?


For some companies, stock holding is essential for the process of production or sales.
Ask yourself the following questions:
  • What stock will you keep: raw materials, spare parts, finished goods?
  • Average stock value?
  • Turnover, also in comparison with the industry average?
  • Seasonality?
  • Delivery of orders?


Name the main suppliers:
  • Names and addresses
  • Type and quantity of deliveries
  • Credit and delivery policies
  • History and reliability
  • Should you for any critical parts have more than one supplier?
  • Do you expect shortages or short-term supply problems?
  • The delivery costs stable or fluctuate? If they fluctuate, how would you deal with changing costs?